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Services

Discover our comprehensive after-sales service: expert support, continuous optimization and tailor-made full-service solutions for your media technology

Your success is what drives us - sustainable support beyond every project

Our commitment does not end with the completion of a project. We understand that ongoing support and assistance is crucial to the long-term success of our customers. That’s why we offer comprehensive service packages that ensure that you have access to our qualified support even after the project has been completed. In the event of breakdowns or technical problems, our technicians are on hand with their expertise and efficiency to ensure a quick solution.

The Tennagels service organization is structured according to proven best practice guidelines, which ensures that our services meet the highest quality standards and are continuously improved. Our comprehensive service portfolio offers a scalable full service that is individually tailored to the needs of our customers. This includes regular system maintenance for optimum performance and longevity of your media systems. Transparent agreements within the framework of SLA agreements define the quality of our services, response times and other relevant parameters.

If necessary, our trained employees are available for quick and efficient on-site assignments. A service hotline, available around the clock, 365 days a year, guarantees immediate support for urgent matters. Our User Help Desk offers users fast and effective support for technical queries and problems.

Individually tailored training concepts ensure that users can exploit the full potential of their media technology.

These diverse services are designed to maximize the availability, reliability and efficiency of your media systems. We understand the individual requirements of our customers and adapt our services flexibly to ensure that your media technology is always in the best possible condition and functions optimally.

Our services

Education & Training

The tennagels training concept stands out due to its individual and customized approach.

Content Management

We combine real and digital worlds.

Managed Service

Our service is designed to continuously monitor, maintain and support the installed AV systems.