The Tennagels "Onsite Service " in the area of our innovative LED technology and creative media technology installations includes a range of specialized services and support directly on site. The services are aimed at carrying out fault clearance, maintenance and optimization of media technology solutions directly at the customer's premises. Here are the most important aspects of our service offering:
The "Onsite Service" offers comprehensive support from planning and installation through maintenance and repair to training and creative design. This service not only ensures the optimal use of the technical systems, but also their continuous improvement and adaptation to the changing needs of customers.
Professional appointment coordination and transparent communication with the customer
Thorough root cause analysis and immediate rectification of identified problems
Fine-tuning of the systems and detailed documentation of all measures
Installation and ongoing updating of software packages
Supporting users with questions and conducting training sessions
Regular maintenance work and development of creative, customized content
Content creation and development of customized content
Training support for hardware and software solutions
Technical support and assistance for users with questions