NOC-Center
The Tennagels Network Operations Center (NOC) is a highly specialized division that focuses on the monitoring, maintenance and management of complex audiovisual, communications and media technology systems. These specialized NOCs can be found in companies, institutions, conference centers, broadcasters, event venues, educational institutions and other organizations that use extensive media technology infrastructures.n.
The tasks of the NOC Center for media technology systems are diverse and include, among other things
Overall, the Tennagels NOC Center plays a key role in ensuring the smooth functioning and operational reliability of media technology systems. Through their monitoring, maintenance and support, they help to ensure that events and communication processes run successfully and reliably.
Real-time monitoring
The NOC continuously monitors all media technology systems, including audio, video, lighting and control systems. This enables problems or faults to be detected quickly before they have an impact on operations.
Remote maintenance and troubleshooting
Technicians in the NOC can access media technology systems remotely to diagnose and rectify problems remotely. This minimizes downtime and enables a faster response to technical difficulties without the need for physical intervention on site.
Operational support
The NOC provides operational support during live events, conferences or productions. This can include adjusting audio or lighting settings, monitoring video quality or rectifying faults in real time. The aim is to ensure that the event runs smoothly.
Security and access control
NOCs also monitor the security aspects of media technology systems, including access to certain functions or rooms. You can ensure that the systems are protected against unauthorized access and that all security guidelines are adhered to.
Reporting and recording
The NOC creates detailed logs of all activities, problems and troubleshooting measures. These reports are crucial for analyzing system performance and reliability as well as compliance with service level agreements (SLA)
Software and firmware updates
NOC teams manage and implement software and firmware updates for media technology systems. This ensures that the systems are always up to date to guarantee security, performance and functionality and to minimize potential security risks.